Return Policy – Ayad Company | Last Updated: June 2025 | We accept product returns within 7 days of delivery, as long as the item is unused, in original condition, and with complete packaging. To initiate a return, customers must contact us within this 7-day period. Any requests made after this timeframe will not be accepted. | Items excluded from returns include used tools, clearance items, and custom-ordered products. | The customer is responsible for shipping the item back unless the return is due to a defective or incorrect item delivered by us. | Once the item is received and inspected, we will process the return or exchange as applicable. Refunds, if eligible, will be processed within 5–10 business days to the original payment method. | Ayad Company reserves the right to refuse returns that do not meet the stated conditions. | For assistance, please contact us via phone or WhatsApp at +9613122668, or visit us at our Beirut location in Al-Mashrafieh, opposite Bank Audi.
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