Terms and Conditions – Ayad Company | Last Updated: June 2025 | Welcome to Ayad Company. By accessing our website or purchasing products from us, you agree to be bound by the following terms and conditions. Please read them carefully. | Company Overview: Ayad Company is a Lebanon-based supplier of electronics, electrical components, surveillance systems, and industrial tools. We are located in Beirut, Al-Mashrafieh – opposite Bank Audi and next to the Ministry of Labor. | Use of the Website: By using our website, you confirm that you are at least 18 years old or have parental permission. You agree not to misuse the website or engage in any unauthorized activity, such as hacking or distributing malware. | Products and Availability: We strive to keep our product listings accurate and up to date. However, availability and pricing are subject to change without notice. In rare cases, certain products may be out of stock or discontinued. | Orders and Payments: All orders must be paid in full before processing. We accept various payment methods including cash on delivery (within Lebanon), bank transfer, and online payment gateways (where available). We reserve the right to reject or cancel any order for any reason, including pricing errors or suspected fraud. | Shipping and Delivery: We deliver across Lebanon and also provide international sourcing and shipping from China. Delivery times depend on product availability and location. We aim to fulfill orders within the estimated timeframes but cannot guarantee exact delivery dates. | International Shipping (China to Lebanon): For special orders sourced from China, customers agree to the specific timelines, customs processes, and any additional charges related to importation. Ayad Company handles coordination and logistics on behalf of the client. | Returns and Exchanges: Returns are accepted within 7 days of receiving the item, provided the product is unused and in original packaging. Certain items such as used tools, customized orders, and clearance items may be non-refundable. The customer is responsible for return shipping costs unless the return is due to a defective or incorrect item. | Warranties and Repairs: Most products include manufacturer warranties as applicable. Ayad Company offers repair or exchange services for eligible items. Warranty claims must include proof of purchase and meet the terms of the manufacturer. | Limitation of Liability: Ayad Company shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services. | Privacy Policy: We value your privacy. Any personal data provided to us will be handled in accordance with our Privacy Policy. We do not sell or share your information with third parties without consent. | Changes to These Terms: Ayad Company reserves the right to update or change these terms at any time without prior notice. We encourage users to review this page periodically. | Contact Us: Ayad Company – Al-Mashrafieh, Beirut | Phone / WhatsApp: +9613122668 | Email: [
[email protected]]
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